Top Learning and Development Articles from 2018’s “This Month in Learning” Feature
In each issue of our Learning Dispatch newsletter, we list learning-related articles from other authors that we find instructive, compelling, or noteworthy. With a look back at 2018, here are our favorite articles from the “This Month in Learning” segment of our monthly newsletter:
TL:DR: Read this book:
Loved Cathy Moore’s book on action mapping. And her posts:
In her latest blog post, Cathy Moore walks us through an example of using scenarios to teach concepts.
And one more book—Clark Quinn on learning myths:
Glenda Sims and Wilco Fier’s analysis of how to interpret accessibility requirements will continue to remain relevant:
In the world of accessible elearning (and accessibility in general), there’s been debate over the proper way to interpret the main set of standards, the Web Content Accessibility Guidelines (WCAG) version 2.0 (which are included in the WCAG 2.1 update). Glenda Sims and Wilco Fiers have released their long-awaited white paper (NOTE: Google doc) with their discussions and recommendations.
I continue to be inspired by Max’s story about SKAM:
At the New Yorker, D. T. Max discusses “‘SKAM,’ the Radical Teen Drama That Unfolds One Post at a Time.” What a way to tell a story! Can your training do this?
I’m still thinking about Bourgoin and Harvey’s concept of a “learning-credibility tension:”
Alaric Bourgoin and Jean-Francois Harvey note in Harvard Business Review that effective consulting “depends on in-depth situational knowledge that consultants simply can’t have when they start an assignment.” Does that sound like tackling a new learning development project in a field you’re not familiar with? They have some suggestions for overcoming what they call the “learning-credibility tension.”
One of the most significant learning discussions of 2018 occurred when Starbucks closed for diversity training. Here’s a special section on the event and its ramifications:
You may have heard that all Starbucks closed one afternoon in May for diversity training. In some ways, a single training session is the easy way to address the problem—is it the most effective?
- Steven P. Dinkin at Fast Company discusses what Starbucks employees were meant to learn.
- In the op-ed section of the New York Times, Phillip Atiba Goff questions whether training is the best way to address the problem of bias.
- Charles Bethea at the New Yorker talks with two Starbucks employees about what they thought of the training.
- And, finally, Lydia Dishman at Fast Company puts Starbucks’s effort into perspective by briefly reviewing the history of diversity training.
And for fun:
John Pavlus at Fast Company encourages us to “write people up for their design crimes” with a tongue-in-cheek ticket book from Hoefler & Co. I literally laughed so hard I cried.
(I still grin every time I think of the banner that the eagle clasps on the cover: “final_art_final9.ai.” I have a storyboard right now whose filename is “Module 2 v4 Final v3 Post-Review v1.”)