Websites, Applications, and Document Remediation: Making Existing Digital Content Accessible
In the physical world, businesses and organizations include wheelchair ramps, Braille signage or audio signals, standardized door widths, grab bars, and more. Yet websites, applications, and other digital platforms often exclude potential users and visitors who have disabilities. Digital accessibility empowers individuals with disabilities to independently navigate, browse, use, and otherwise interact with your digital content. Because many organizations don’t often think about building in accessibility when first creating a website or app, remediation is often a valid solution for incorporating recognized accessibility standards into existing websites or applications.
What does accessibility remediation entail?
Any accessibility remediation effort will first start with our accessibility audit services. By evaluating and testing your site, application, and documents against WCAG 2.0, Section 508, or other recognized accessibility standards, both your team and ours will have a firm grasp of what accessibility issues need to be addressed and in what priority.
After the audit, we will work with you to develop a roadmap on how to proceed, fully explaining what needs to be done, by whom, in what order, and why. Many digital assets can be remediated directly by either your in-house team or our accessibility specialists; others may need to be recreated or converted to render them fully accessible. Still others may be third-party components that need discussions with the provider to move that component closer to being fully accessible.
What types of digital assets can be remediated?
Accessibility remediation services are available for
- web, desktop, mobile, tablet, or other device components
- documents and Microsoft Office application files and PDFs
- graphical documents and image files
- other media files such as video and audio
- complex structures (tables, animations, carousels, interactive elements, etc.) within various file types
The Threat of Accessibility Litigation is Real
A digitally inaccessible environment, much like a physically inaccessible environment, prevents many with disabilities from experiencing and interacting with your organization’s information and services in a meaningful way.
For US-based organizations, not providing an accessible digital experience is increasingly being viewed as violating the Americans with Disabilities Act. Many industries, including retail, banking, real estate, and other industries have been served demand letters or otherwise been litigated against for operating inaccessible sites and platforms that are perceived to discriminate against those with disabilities.
It’s not unexpected: As society’s fundamental services have moved online, the internet has become a place of public accommodation. With that evolution comes the expectation that web and mobile environments be accessible to everyone so that all may benefit. This means organizations have an increasing responsibility to develop online environments and materials that allow those who are Blind or who have visual impairments, are Deaf or hearing impaired, or who have mobility or cognitive challenges to successfully perceive and navigate those environments successfully and independently.
Microassist excels in accessibility audits and remediation, accessible website and application development,and accessible elearning development. We have considerable history providing application development, training development, and accessibility consulting services to corporations, state and federal agencies, and higher education.
Having worked on accessible product development for state government since the early 90s, we are one of the leaders in creating accessible, Texas Administrative Code (TAC) 206, TAC 213, and WCAG 2.0 AA-compliant applications for State of Texas agencies.
We are also honored to be an award-winning provider of accessible solutions for web, training and open source products.
Contact us today to see how we can help you with your web, app, and document accessibility remediation needs.