Microassist Privacy Policy
Effective Date: July 13, 2026
Microassist, Inc. respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, contact us, subscribe to our communications, register for training, or use our services.
1. Personal Information We Collect
We may collect the following types of personal information:
Contact information, such as your name, organization, job title, email address, mailing address, and telephone number.
Inquiry and business information, such as information you provide through website forms, email, phone calls, requests for proposals, service inquiries, training registrations, or support requests.
Newsletter and communication information, such as email subscription preferences, unsubscribe requests, and communication history.
Website and device information, such as IP address, browser type, device information, referring page, pages visited, time spent on pages, and similar website activity information.
Cookie and consent information, such as cookie preferences, consent choices, and related technical logs.
Transaction, training, or service information, if you purchase, register for, or participate in Microassist training, consulting, accessibility, technology, or related services.
We collect personal information directly from you, automatically from your browser or device, and, where applicable, from organizations that register you for training, business contacts, referral sources, service providers, and publicly available business sources.
Our website and services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13.
2. How We Use Personal Information
We use personal information to respond to inquiries and requests; provide training, consulting, accessibility, technology, and related services; manage customer, vendor, and business relationships; send newsletters, service updates, event information, and marketing communications; operate, maintain, secure, and improve our website and services; measure website performance and marketing effectiveness; maintain records of consent, preferences, transactions, and communications; and comply with legal, contractual, accounting, security, and compliance obligations.
3. Cookies, Analytics, and Advertising Technologies
Our website uses cookies and similar technologies. Some technologies are necessary to operate, secure, and deliver the website and may be used without consent where permitted by law. Other technologies are used for analytics, advertising, embedded content, and performance measurement and are activated based on your consent choices and applicable law.
Our advertising technologies may set cookies used for advertising, including targeted advertising and, where applicable, cross-context behavioral advertising. These technologies do not load until you have consented to the relevant cookie category through our cookie banner. You can review and change your choices at any time through the cookie banner or the preference links on our website.
For a full list of the cookies and technologies we use, including their names, purposes, categories, and expiration periods, see our Cookie Policy. If you are located in the United States, see our Opt-out preferences page to exercise your choices regarding the sale or sharing of personal information for advertising.
You can also control cookies through your browser settings. Please note that disabling necessary technologies may affect how the website works.
4. How We Share Personal Information
We do not sell personal information for money. However, our disclosure of identifiers and website activity information through certain advertising technologies may be considered a “sale,” “sharing,” or processing for targeted advertising under applicable state privacy laws. You can opt out of this activity through our Opt-out preferences page.
Depending on the service involved, the information shared may include contact information, inquiry and business information, transaction or registration information, website and device information, cookie identifiers, consent records, and communication information. We may share this information with:
Service providers and processors that help us operate our website, host systems, manage forms, send email, provide analytics and advertising, process registrations or payments, provide security, or support business operations.
Analytics and advertising providers, such as Google, where those tools are used and consent has been given.
Professional advisers, such as attorneys, accountants, auditors, consultants, and insurers.
Government authorities, courts, regulators, or other parties when required by law or necessary to protect rights, safety, security, or legal interests.
Successors or assigns in connection with a merger, acquisition, reorganization, or similar business transaction.
5. Email Communications
If you subscribe to our newsletters or marketing communications, you may unsubscribe at any time by using the unsubscribe link in the email or by contacting us directly.
6. Your Privacy Choices and Rights
Depending on where you live, you may have rights to request access to personal information we maintain about you; request correction of inaccurate personal information; request deletion of personal information; request a copy of certain personal information; opt out of certain uses of personal information, such as targeted advertising, sale, or sharing, where applicable; appeal a decision we make about a privacy request, where applicable; and not be discriminated against for exercising privacy rights.
Residents of certain U.S. states, including California, Colorado, Connecticut, Texas, Virginia, and others, have specific rights regarding the sale, sharing, and use of their personal information for targeted advertising. You can exercise these choices through our Opt-out preferences page.
To submit a privacy request, contact us at:
Email: [email protected]
Mail: Microassist, Inc., 8500 Shoal Creek, Building 4, Suite 220, Austin, Texas 78757
Phone: (512) 794-8440
We may need to verify your identity before responding to requests for access, correction, deletion, or portability. We do not require identity verification to process a request to opt out of the sale or sharing of personal information or targeted advertising.
To appeal a decision regarding a privacy request, email [email protected] with “Privacy Appeal” in the subject line and describe the decision you are appealing. If we deny an appeal, we will provide information about any additional complaint process available under applicable law.
7. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, respond to inquiries, maintain business records, comply with legal or contractual obligations, resolve disputes, protect security, and enforce agreements.
8. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure.
9. Links to Other Websites
Our website may link to third-party websites. We are not responsible for the privacy practices or content of third-party websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
11. Contact Us
For privacy questions or requests, contact us at:
Microassist, Inc.
8500 Shoal Creek, Building 4, Suite 220
Austin, Texas 78757
Email: [email protected]
Phone: (512) 794-8440