Accessibility Audit Services

Managing new compliance requirements, or responding to a legal notice?

Identify your website and application accessibility gaps.

Times to get accessibility help

If you’ve received a legal notice

We recognize the seriousness of receiving a demand letter, lawsuit, Department of Justice decision, or other notification documents. Our accessibility audit process can steer you in the right direction as quickly and thoroughly as possible.

Demonstrating compliance

Many organizations recognize the value of creating an inclusive online environment, as well as getting ahead of diversity and inclusion compliance requirements or any perception of discrimination. A comprehensive accessibility audit signals your content is accessible to everyone, helping you reach a broader audience and compete in more markets.

New development

Developing a new digital website or application – don’t leave accessibility to the end. Involving a team with web content accessibility guidelines expertise as early in the process as possible minimizes disruption and reworks.   

What Does an Accessibility Audit Entail?

At Microassist we believe in quality manual testing against recognized standards such as WCAG 2.0/2.1 and Section 508 to ensure accurate audit results. Automated testing tools only catch 20–40% of known issues. By using the same tools used by individuals in the disability community, the accessibility audit will ensure a complete and thorough analysis of accessibility challenges.

Microassist tests for accessibility against as many platforms and assistive technologies as required. This includes the following:

• Desktops: Windows 10, Mac OSX10
• Tablets: iPad iOS9, Android 4.5+
• Mobile: iPhone iOS9, Android 4.5+
• Browsers: IE, Edge, Chrome, Firefox, Safari
• Assistive Technologies:
  • Windows 10: Magnifier, ZoomText
  • Windows 10: JAWS or NVDA screen readers
  • Windows 10: Dragon Naturally Speaking
  • Apple OS and iOS: VoiceOver, Zoom
  • Android: TalkBack

Accessibility Audit Report Categories

All findings are thoroughly documented. All reports provide you with critical information needed to make your site accessible:

• Accessibility Conformance Report (ACR) – Microassist has the experience and expertise to audit and document product accessibility creating an ACR based on the Voluntary Product Accessibility Template (VPAT).
• Web Content Accessibility Audit – Audits outline defects found against the selected accessibility standards. Each defect will be paired with details that explain how and why it relates to specific elements within those standards. This provides you with a detailed yet understandable description of our findings.
• Navigation Design Plan – This report shows how people with vision, mobility, and cognitive challenges perceive and use the navigation and content structures within your environment. It also shows what will need to be remediated to provide a usable experience for individuals with various disabilities.
• Complex Interaction and Best Practice Report – Some issues require significant descriptions of the defect. This report provides those details for elements that are more complex, as well as remediation strategies and best practices.
• Project Management Report – Having the defect information is only half the battle. Microassist can provide guidance in assessing remediation strategies and priorities across various platforms. Our project management report will take the information from previous reports and outline a plan of attack. You’ll get a fundamental understanding of the technical and design elements that need to be remediated, what provides the most immediate and broadest effects, and the level of effort required. All of this adds up to knowing how to proceed and allocate resources for your environment’s remediation.
• Training Plan – We fully support equipping in-house teams with the knowledge needed to remediate and maintain accessible websites and applications. Microassist can bridge any knowledge gaps by creating custom training solutions based on the test results.

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