Online Training for Public Health: Educating on Immunizations for 7 Million Children in the State of Texas Developing online training is rewarding for many reasons, not the least of which is that we get to work on some amazing elearning projects and cover a variety of topics. When an elearning project positively impacts our surrounding communities, the rewards are even richer. One of our favorite training projects educates multiple sectors[…]
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Improving Online Communication Strategy
For years, law enforcement was criticized for being a closed and unapproachable society. Studies showed that too often police officials took a “we know what the priorities for public safety need to be better than the community does” approach. It was repeatedly demonstrated that a stunning misalignment existed between agency perceptions of citizen concerns, and actual citizen concerns. The take away for us was that positive and regular interaction with[…]
READ MORE about Improving Online Communication StrategyLaw Enforcement Outreach Training to Deal with Community Tensions
Law Enforcement Outreach Training to Deal with Community Tensions As a veteran of law enforcement for more than three decades, I am troubled by recent events that suggest a chasm between law enforcement agencies and communities. I am also troubled when I speak to colleagues who dismiss nontraditional methods – like internet-based outreach – for bridging those social chasms. Especially in light of the fact that these methods work incredibly[…]
READ MORE about Law Enforcement Outreach Training to Deal with Community TensionsElearning for Outreach Purposes
There’s training that you are required to take and finish—compliance training for ethics, sexual harassment, information security. Safety training. Training that you must complete before you use specialized applications. And then there’s training that you don’t have to take. Training that you need to be persuaded to take. One way to think about this kind of training is as outreach. Many organizations use outreach activities to bring services and information[…]
READ MORE about Elearning for Outreach PurposesWebinar Recording: Why Public Facing Training?
A recording of Linda Warren’s presentation on What Makes Good Public Facing Training at Elearning Symposium 2013 in Austin.
READ MORE about Webinar Recording: Why Public Facing Training?How to Use Training Programs to Build Your Brand
Your customers are tuning out – they are ignoring emails, downloading and listening to music through iTunes, Spotify, Rhapsody, using DVR’s to fast forward through commercials. How do you get their attention? How do you gain their trust to build your brand? Innovative solutions are often created by utilizing approaches or techniques that are commonplace in one field to solve problems in another. Could your organization benefit from looking at[…]
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