If you’ve received notice that your financial services site is inaccessible to someone with disabilities, you may need a bank website accessibility audit. Here’s some background on community banks and accessibility, as well as some insight on how to move forward. Online Risk Assessment: How to Choose a Bank Website Accessibility Audit Vendor The year 2017 brought two significant events concerning electronic banking and online accessibility litigation: In November, the[…]
READ MORE about Online Risk Assessment: How to Choose a Bank Website Accessibility Audit VendorIndustry Specific
CSUN 2018 Accessibility Interview: Elizabeth Simister, Blackboard Accessibility Manager
While at the 2018 CSUN Assistive Technology Conference in San Diego, Content and Marketing Specialist Vivian Cullipher set out to interview folks on their involvement in CSUN. Here, Vivian talks with Elizabeth Simister, Accessibility Manager at Blackboard. Blackboard provides education technology and services to K-12, higher education, and private and public sector organizations. Elizabeth Simister Interview Topics, CSUN 2018 To hear the entire :11 interview at once, try the full playlist[…]
READ MORE about CSUN 2018 Accessibility Interview: Elizabeth Simister, Blackboard Accessibility ManagerOnline Risk Assessment: Does Your Bank Discriminate? A Look at What ADA Compliance Means as Financial Services Go Digital
As financial services increasingly go online, providing equal access to services requires a new way of thinking about anti-discrimination laws. Here, we take a look at the basics of bank ADA compliance and digital services. We also provide a quick mini-accessibility test you can conduct on your own website. A Financial Services Introduction to Digital Accessibility—and the Risks of Inaccessible Online Banking Financial institutions are familiar with many Americans with Disabilities[…]
READ MORE about Online Risk Assessment: Does Your Bank Discriminate? A Look at What ADA Compliance Means as Financial Services Go DigitalOCR Website Accessibility Complaints Hit Schools and Universities
From Rural Districts to Prominent Universities, Education Organizations Face a Tidal Wave of OCR Website Accessibility Complaints An onslaught of complaints filed with the U.S. Department of Education Office of Civil Rights (OCR) targets public and private school websites that are inaccessible to people with disabilities. These OCR website accessibility complaints say that these public-facing websites—and other digital materials from K-12 and higher education organizations—fail to comply with federal law and[…]
READ MORE about OCR Website Accessibility Complaints Hit Schools and UniversitiesDigital Banking: Customer Service and Online Access
How Accessible is Your Banking Website? Whether as executives, technologists, marketers, or even as customers ourselves, we all know that a rewarding online banking experience means that consumers find and use financial services information and products as seamlessly and easily as possible. The more convenient, the better, especially as growing swaths of banking customers opt to ONLY bank online. To deliver on the demand for ever-present, ever-available banking, you analyze customer and[…]
READ MORE about Digital Banking: Customer Service and Online AccessEnabling ADA Compliance at Institutions of Higher Education
Online courses that don’t meet the needs of learners with disabilities have come under fire at colleges and universities. Institutions can find themselves at a crossroads if found in violation of the Americans with Disabilities Act: Compliance. Or avoidance. If a college or university wants to enable higher education ADA compliance, what might that attempt look like? This article adapted from the March 2017 issue of Mealey’s™ Litigation Report: Cyber Tech[…]
READ MORE about Enabling ADA Compliance at Institutions of Higher EducationThe Berkeley Web Accessibility Ruling…
And What It Means for Online Education Background: University’s Online Courses Deemed Inaccessible On August 30, 2016, the Department of Justice informed University of California, Berkeley (UC Berkeley) that large segments of UC Berkeley’s free, publicly available online content was not accessible to individuals with hearing, vision, or manual disabilities. The DOJ’s letter to university administration stated that UC Berkeley’s courses were in violation of the Americans with Disabilities Act[…]
READ MORE about The Berkeley Web Accessibility Ruling…Industry Article Highlights Accessible Banking, Concerns over Legal Risk
Financial services have harnessed technology to usher in ease and convenience for many. But millions of people in the United States alone may not be able to bank online—or at least, not as easily. And that puts banks, credit unions, and other financial services at risk of legal action. As online banking accelerates, so does the need for accessible banking Traditional, in-person banking is becoming a shadow of what it once was, and[…]
READ MORE about Industry Article Highlights Accessible Banking, Concerns over Legal RiskComing Soon to Banks and Credit Unions: Accessibility Requirements for their Websites
If past behavior is a good predictor of the future, financial institutions should brace themselves: A new regulatory compliance shoe is about to fall, with a clear and present risk of litigation taking shape behind it. The focus is Web site accessibility – specifically, making Web sites and other digital platforms accessible to individuals with disabilities. The accessibility requirements and litigation threat won’t be coming from your not-always-friendly neighborhood, financial[…]
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