Outlook 2016: Part 2

Every day, millions of email messages are exchanged among people within and between organizations. Email has a ubiquitous presence in the lives of many, and it’s likely that email technologies will continue to evolve with the changing needs of workplaces. After all, email communication has not been replaced, or its growth slowed, as many predicted with the rise of social media and the widespread adoption of mobile technologies. Many organizations have implemented mail management systems that combine the back-end power of Microsoft Exchange Server and the front-end intuitive user interface of Microsoft Office Outlook 2016.

In this course, you will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate many management tasks, work with calendars and contacts, manage tasks, protect data with archiving and data files, as well as share and delegate access to your workspaces. In short, you’ll work with a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system.

This course builds upon the foundational knowledge presented in the Microsoft Office Outlook 2016: Part 1 course and will help you customize a communication system well-suited to your work styles. In addition, this course will help you prepare for the Microsoft Office Specialist (MOS) Certification exam for Microsoft Outlook 2016.

1 day

This course is intended for people who have a basic understanding of Microsoft Windows and want to know how to use Outlook’s advanced features to manage their email communications, calendar events, contact information, search functions, and other communication tasks. This course is also designed for students who are preparing for the Microsoft Office Specialist certification and who want to prepare for Microsoft Outlook 2016.

To ensure your success in this course, you should have end-user skills with any current version of Windows, including being able to open and close applications, navigate basic file structures, and manage files and folders. Additionally, it will benefit you to have basic Outlook skills. You can obtain these skills and knowledge by taking the following Logical Operations course:

• Microsoft Office Outlook 2016: Part 1

In this course, you will use Outlook’s advanced features to customize and manage your email communications, including using advanced features to organize emails; managing calendar settings and options; managing contact information; scheduling tasks; and managing Outlook backups and data file settings. You will:

• Modify messages and set global options.
• Organize, search, and manage messages.
• Manage your mailbox.
• Automate message management.
• Work with calendar settings.
• Manage contacts and groups.
• Manage activities by using tasks.
• Share workspaces with others.
• Manage Outlook data files.

Lesson 1: Modifying Messages and Setting Global Options
Topic A: Insert Advanced Characters and Objects
Topic B: Modify Message Settings and Options
Topic C: Configure Global Outlook Options
Topic D: Customize the Outlook Interface

Lesson 2: Organizing, Searching, and Managing Messages
Topic A: Group and Sort Messages
Topic B: Filter and Manage Messages
Topic C: Search Outlook Items

Lesson 3: Managing Your Mailbox
Topic A: Use the Junk E-Mail Filter to Manage Messages
Topic B: Manage Your Mailbox

Lesson 4: Automating Message Management
Topic A: Use Automatic Replies
Topic B: Use the Rules Wizard to Organize Messages
Topic C: Create and Use Quick Steps

Lesson 5: Working with Calendar Settings
Topic A: Set Advanced Calendar Options
Topic B: Create and Manage Additional Calendars
Topic C: Manage Meeting Responses

Lesson 6: Managing Contacts
Topic A: Import and Export Contacts
Topic B: Use Electronic Business Cards
Topic C: Forward Contacts

Lesson 7: Managing Activities by Using Tasks
Topic A: Assign and Manage Tasks

Lesson 8: Sharing Workspaces with Others
Topic A: Delegate Access to Outlook Folders
Topic B: Share Your Calendar
Topic C: Share Your Contacts

Lesson 9: Managing Outlook Data Files
Topic A: Use Archiving to Manage Mailbox Size
Topic B: Back Up Outlook Items
Topic C: Change Data File Settings

Appendix A: Microsoft Office Outlook 2016 Exam 77-731
Appendix B: Configuring Email Message Security Settings
Appendix C: Microsoft Outlook 2016 Common Keyboard Shortcuts

Part 2

Microassist’s instructor-led training consists of group-paced learning models with structured hands-on activities. The dedicated learning environment encourages focused learning supported by key resources.

• Private Training Facility – Our training rooms are designed to provide students with a comfortable and distraction-free environment. Being able to focus on each step and its implications leads to better retention of the new material.
• In-person Instructor – The instructor presents learning material live in the classroom, allowing for effective information dissemination and active classroom management. The face-to-face nature of the class allows for student-teacher interaction that aids in successfully completing each lesson.
• Student Work Station – Each student is provided a desktop or laptop computer to work with during the training class. The computers are equipped with the appropriate student files and programs so students can replicate the steps in each lesson. Being able to manually complete each lesson fosters increased understanding.
• Student Manual – Each student is supplied a manual that provides a general overview of each concept as well as detailed instructions on how to complete each task. The manual is the student’s to keep and makes an excellent reference guide.
• Choice Platform – Students are provided access to an online portal that boasts several helpful resources such as a knowledge assessment, checklists, and how-to videos. The portal also provides the student files used during class so students can practice their new skills in a safe environment.