Outlook 2016: Part 1

Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information amongst employees. As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft Office Outlook to handle the messages and meeting invitations sent among employees.

In this course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create tasks and notes for yourself, and customize the Outlook interface to suit your working style.

This course is the first in a series of two Microsoft Office Outlook 2016 courses. It will provide you with the basic skills you need to start using Outlook 2016 to manage your email communications, contact information, calendar events, tasks, and notes.

You can also use this course to prepare for the Microsoft Office Specialist (MOS) Certification exams for Microsoft Outlook 2016.

1 day

This course is intended for people who have a basic understanding of Microsoft Windows and need to know how to use Outlook as an email client to manage their email communications, calendar appointments, contact information, and other communication tasks. In addition to creating and sending email, this course will introduce you to organizing your mail, working with attachments, formatting message text, scheduling meetings, and responding to meeting invitations.

To ensure your success in this course you should have end-user skills with any current version of Windows, including being able to start and close applications, navigate basic file structures, and manage files and folders is recommended. You can obtain this level of skill and knowledge by taking either one of the following Logical Operations courses, or any similar course in general Microsoft Windows skills:

• Windows 10: Introduction

or

• Microsoft Windows 10: Transition from Windows 7

In this course, you will use Outlook to manage your email communications, including composing, reading, and responding to emails; schedule appointments and meetings; manage contact information; schedule tasks and create notes; customize message response options; and organize your mail. You will:

• Navigate Outlook 2016 to read and respond to email.
• Use the Address Book, and format and spell check new messages.
• Attach files and insert illustrations to messages.
• Customize read and response options.
• Use flags, categories, and folders to organize messages.
• Create and work with Contacts.
• Create appointments and schedule meetings in Calendar.
• Create and work with Tasks and Notes.

Lesson 1: Getting Started with Outlook 2016
Topic A: Navigate the Outlook Interface
Topic B: Work with Messages
Topic C: Access Outlook Help

Lesson 2: Formatting Messages
Topic A: Add Message Recipients
Topic B: Check Spelling and Grammar
Topic C: Format Message Content

Lesson 3: Working with Attachments and Illustrations
Topic A: Attach Files and Items
Topic B: Add Illustrations to Messages
Topic C: Manage Automatic Message Content

Lesson 4: Customizing Message Options
Topic A: Customize Reading Options
Topic B: Track Messages
Topic C: Recall and Resend Messages

Lesson 5: Organizing Messages
Topic A: Mark Messages
Topic B: Organize Messages Using Folders

Lesson 6: Managing Your Contacts
Topic A: Create and Edit Contacts
Topic B: View and Print Contacts

Lesson 7: Working with the Calendar
Topic A: View the Calendar
Topic B: Create Appointments
Topic C: Schedule Meetings
Topic D: Print the Calendar

Lesson 8: Working with Tasks and Notes
Topic A: Create Tasks
Topic B: Create Notes

Appendix A: Microsoft Office Outlook 2016 Exam 77-731
Appendix B: Microsoft Outlook 2016 Common Keyboard Shortcuts

Part 1

Microassist’s instructor-led training consists of group-paced learning models with structured hands-on activities. The dedicated learning environment encourages focused learning supported by key resources.

• Private Training Facility – Our training rooms are designed to provide students with a comfortable and distraction-free environment. Being able to focus on each step and its implications leads to better retention of the new material.
• In-person Instructor – The instructor presents learning material live in the classroom, allowing for effective information dissemination and active classroom management. The face-to-face nature of the class allows for student-teacher interaction that aids in successfully completing each lesson.
• Student Work Station – Each student is provided a desktop or laptop computer to work with during the training class. The computers are equipped with the appropriate student files and programs so students can replicate the steps in each lesson. Being able to manually complete each lesson fosters increased understanding.
• Student Manual – Each student is supplied a manual that provides a general overview of each concept as well as detailed instructions on how to complete each task. The manual is the student’s to keep and makes an excellent reference guide.
• Choice Platform – Students are provided access to an online portal that boasts several helpful resources such as a knowledge assessment, checklists, and how-to videos. The portal also provides the student files used during class so students can practice their new skills in a safe environment.