Adib Masumian from our elearning group got Kelly Rossi, project manager extraordinaire, to sit down for an interview on her job. Here’s Kelly’s view on the most challenging thing about being an Elearning Project Manager.
This segment is the third in an ongoing series of interviews that we are conducting with Microassist employees. Stay tuned for more!
Q: What is the most challenging thing about being a project manager?
Kelly Rossi: You know, the opposite is helplessness, because I’m not a programmer, and I can’t QA something, and I can’t fix something. So if, for example, there’s a technical problem and a client’s really upset or a stakeholder’s really upset, you just wanna dive in there into that line of code and help and see what you can do, but you can’t because you don’t know how to do that, and you certainly don’t know how to do that better than someone who does that all day, and you need to stay at your post, right? So just having to sit back and kind of let people do what they’re supposed to do even though you have a sense of urgency that you wanna dive in and help is really difficult and you do feel a little helpless, and that’s difficult because all you want to do is fix it.
Next Episode: How does project management help stakeholders?