The following summarizes Microassist’s work developing a Verbal De-escalation training program for the National Center for Campus Public Safety. The project was recognized with the 2019 Leaders in Learning award from the Austin Chapter of the Association of Talent Development. Issue Today’s institutions of higher education present both new and continuing demands of professionals responsible for maintaining safety and security on campuses. The National Center for Campus Public Safety’s Verbal[…]
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Dilemma: Training in an Era of Budget Constraint
Traditional Training Has a Lot of Peripheral Costs but Failure to Train = Catastrophic Liability As an agency head, I was constantly coping with the ebb and flow of funding. Sadly, the latter years saw more ebbing than flowing. Budget reductions and unanticipated shortfalls necessitated a relentless cycle of reprioritization, force reductions, equipment replacement, schedule modifications, reductions in services, deferred purchases, consolidations, and all the other things that executives do[…]
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