Interviews

8 Key Elements for Creating a Culture of Accessibility

By Sanjay Nasta | February 3, 2022 | |

Jeff Kline is the author of Strategic IT Accessibility: Enabling the Organization and is a recognized subject matter expert in key areas of IT accessibility that includes policy, rulemaking, process integration, procurement, and risk mitigation. He formerly served as Program Director of Statewide Electronic and Information Resources (EIR) Accessibility at the Texas Department of Information Resources. Jeff consults on IT accessibility policy matters for federal and state agencies, educational institutions,[…]

Creating A Culture of Accessibility: What HR Needs to Know

By Sanjay Nasta | December 19, 2023 | |

Accessibility Conversations Featuring Jeff Kline In this installment of Accessibility Conversations, our CEO Sanjay Nasta and accessibility expert Jeff Kline explore the crucial role human resources plays in a creating culture of accessibility in their organizations. Sanjay Nasta: Thanks for joining me today, Jeff Kline. Let’s start by discussing the importance of HR’s involvement in accessibility initiatives. Jeff Kline: Absolutely. HR plays a crucial role in ensuring accessibility across the organization.[…]

Navigating the Accessibility Journey: How Metrics Evolve with Progress

By Sanjay Nasta | October 10, 2023 | |

In this installment of Accessibility Conversations, Jeff Kline, a seasoned expert in the field of accessibility, sheds light on the crucial role of metrics in creating a culture of accessibility in their organizations. Like any journey, accessibility initiatives must start with a clear understanding of where your organization stands and where you aim to reach. Whether you’re at the starting point of your accessibility journey or are already well underway,[…]

Prioritizing Your IT Accessibility Program and Policy Roadmap

By Sanjay Nasta | June 8, 2023 | |

Accessibility Conversations: Sanjay Nasta and Jeff Kline Editor’s Note: Our CEO, Sanjay Nasta visits with accessibility consultant and author Jeff Kline in our series of accessibility conversations around the 8 Key Elements for Creating a Culture of Accessibility. In this installment the pair tackle Prioritization. Where do we start? What do we need to do the job? What is the size of the effort? There are many ways to prioritize,[…]

Framing an ICT Accessibility Policy During Procurement

By Sanjay Nasta | September 27, 2022 | |

We continue our discussion on procurement in our series of accessibility conversations around the 8 Key Elements for Creating a Culture of Accessibility with Jeff Kline. We dive deeper into categories of Information and Communication Technology (ICT), tools for purchasing departments, and the roles of vendors and purchasers during the proposal and review process. Benefits of Addressing Accessibility When Making ICT Purchases Sanjay Nasta: Why is considering accessibility in purchasing Information[…]

Integrating Accessibility Into Key Business Processes

By Sanjay Nasta | July 21, 2022 | |

This is the fourth in a series of nine discussions on 8 Key Elements for Creating a Culture of Accessibility with Jeff Kline. We’re delighted to have the opportunity to speak with Jeff today about how integrating accessibility into key business processes drives accessibility in an organization. In this interview, Jeff discusses why you need to make accessibility part of your business processes, the key processes to prioritize for accessibility[…]

Implementing an Accessibility Training Program: Insights from Jeff Kline

By Sanjay Nasta | January 11, 2023 | |

We continue our discussion on procurement in our series of accessibility conversations around the 8 Key Elements for Creating a Culture of Accessibility with Jeff Kline. In this interview, we focus on the importance of accessibility training and how to implement an accessibility training program in an organization. From identifying the business goals and objectives of the training to tracking and monitoring progress, learn the key steps to creating a[…]

The Importance of Organizational Leadership in Developing an Accessibility Culture: Buy-In, Metrics, and Structure

By Sanjay Nasta | May 19, 2022 | |

This is the third in a series of nine discussions on 8 Key Elements for Creating a Culture of Accessibility with Jeff Kline. We’re delighted to have the opportunity to speak with Jeff today about how organizational leadership influences the culture of accessibility. In this interview, Jeff discusses getting leadership buy-in, why a bottom-up approach to accessibility doesn’t work, driving accountability with metrics, and using the organization’s structure and process[…]

Why Accessibility Matters When Buying Technology (and Other Most Asked Questions)

By Sanjay Nasta | September 6, 2022 | |

We surveyed our CTO Hiram Kuykendall and accessibility policy expert Kathy Keller on some of the often-asked questions we hear from both purchasers and public sector contractors faced with ensuring accessibility during the technology purchasing process. Why Accessibility Matters Josh and Lauren, who have been blind their entire lives, recount their experiences on how living with disabilities influences their everyday lives. They also discuss the significance of web and app[…]

Accessibility Policy Implementation: What You Need to Know

By Sanjay Nasta | March 30, 2022 | |

Kathy Keller is a fierce advocate of disability rights. She has worked on accessibility issues in the public, non-profit and private sectors. She was the Accessibility Coordinator at the Department of Family and Protective Services. Kathy is a “policy wonk” now, but began her career in accessibility in 2001 as a web developer/web administrator at Texas Parks and Wildlife. For 3 years, she was the Accessibility and Disability Rights Coordinator[…]