DIR Certified – AI in Government: Responsible Use and Risk Awareness

Approximately 1 hour (online)

The course is designed for non-technical staff and does not require prior AI knowledge.

Upon completion of this course, the participant will be able to use best practices on literacy in deploying and operating artificial intelligence technology in pursuit of their responsibilities and duties as a state employee. 

Learning Outcomes / Objectives 

By the end of this course, participants will be able to: 

1. Define artificial intelligence (AI) in simple, non-technical terms. 
2. Identify how artificial intelligence technology may be used in relation to a state employee’s responsibilities and duties. 
3. Recognize best practices for ethical, secure, and privacy-conscious approaches when deploying and operating AI. 
4. Apply agency-specific guidelines, as applicable. 

Module 1: Introduction 

• Course overview 
• Course agenda 
• Statement on AI use 

Module 2: What Artificial Intelligence (AI) Is and Why It Matters 

• What is AI? 
• Categories of AI 
• Quick knowledge check 

Module 3: Using AI in Your Role 

• Example of AI in state government 
• Restrictions on AI in state government 
• Using AI in state agencies 
• Using AI in your role 
• Using AI prompts 
• Quick knowledge check 

Module 4: Best Practices for Deploying and Operating AI 

• Risks related to AI 
• Overview of risks 
• Exploring risks related to generative AI 
• What can you do as a state employee? 
• Quick knowledge check 

Module 5: Applying Agency-Specific Guidelines 

• Organization-specific AI policies
• Locating the AI policy in your agency (custom content)
• Agency-specific best practices (custom content)
• Quick knowledge check

Module 6: Course Quiz 

• Course quiz 

Module 7: Course Wrap Up and Conclusion 

• Course wrap up 
• Certificate