Advanced Scrum Master

This course describes and provides hands on experience with the responsibilities of the Scrum Master.  Participants learn about facilitating Scrum teams and how to coach a team to improve its performance.  They also learn how to act as a change agent for an organization in its transition to Scrum.  Participants will also gain hands on experience with tools for evaluating the progress of an organization’s transition to Scrum, as well as practice facilitating Scrum Retrospectives.

This course is intended for those who want an in depth understanding of the Scrum Master role and its responsibilities.  It is recommended for aspiring Scrum Masters, Product Owners, Members of a Scrum Team, Resource Managers, Developers, Quality Assurance Engineers and Managers, Project Managers and Product Managers.

Scrum Fundamentals

Upon completing this course, participants will be able to

• Specify the responsibilities of the Scrum Master
• Evaluate the organization’s progress in its transition to Scrum
• Exert influence without control
• Facilitate a Retrospective
• Remove impediments
• Coach an Agile team to improve its performance
• Act as a change agent to help an organization in its transition to Agile

1. Introduction
2. Review of Agile and Scrum
3. Scrum Roles and Responsibilities
   1. Product Owner
   2. Scrum Master
   3. Development Team
   4. Other roles (not defined by Scrum)
4. The Scrum Master role in depth
   1. Job Description
   2. Influence vs. control
5. Coaching the team
   1. The coaching arc
   2. Powerful questions
   3. Improving performance on the process vs improving the process
6. Transitioning to Scrum
   1. Evaluating the progress of the transition
   2. Finding areas for improvement
   3. Coaching the organization
   4. Communities of Practice
7. Scaling Scrum
   1. Scrum of Scrums
   2. Scaling the Product Owner
   3. Scaling the Product Backlog
   4. Scaled Agile Framework
8. Facilitating a Retrospective
   1. Before the Retrospective
   2. Set the atmosphere / establish safety
   3. Gather data
   4. Generate insights
   5. Determine actions / create action plan
   6. Close the retrospective
9. Good vs. Great Scrum Masters