Jeff Kline is the author of Strategic IT Accessibility: Enabling the Organization and is a recognized subject matter expert in key areas of IT accessibility, including policy, rule making, process integration, procurement, and risk mitigation. He formerly served as Program Director of Statewide Electronic and Information Resources (EIR) Accessibility at the Texas Department of Information Resources. Jeff consults on IT accessibility policy matters for federal and state agencies, educational institutions, NGOs,[…]
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Accessibility Testing Tool Reality Check
When talking with customers about accessibility, I frequently get asked: Why can’t automated accessibility testing tools find all errors? This question is understandable, given we have accessibility guidelines such as the Web Content Accessibility Guidelines, technical standards such as HTML5 and WAI-ARIA, and a myriad of patterns and practices. First, let’s address the assumption that accessibility testing tools can only catch between 30% to 50% of errors. There is a[…]
Integrating Accessibility Into Key Business Processes
This is the fourth in a series of nine discussions on 8 Key Elements for Creating a Culture of Accessibility with Jeff Kline. We’re delighted to have the opportunity to speak with Jeff today about how integrating accessibility into key business processes drives accessibility in an organization. In this interview, Jeff discusses why you need to make accessibility part of your business processes, the key processes to prioritize for accessibility[…]
Website Accessibility Lawsuits, Tools, Progress
Accessibility in the News—11/03/16 In this issue of Accessibility in the News (AITN), news and commentary on web accessibility lawsuits and demand letters feature heavily (particularly with retailers and community banks. There’s also a list of 240 website accessibility lawsuits since 2015); colleges and universities ramp up accessible design in online courses and web environments; and both on and off campus, tools facilitate providing accessible web content. To receive Accessibility[…]
Why Accessibility Matters When Buying Technology (and Other Most Asked Questions)
We surveyed our CTO Hiram Kuykendall and accessibility policy expert Kathy Keller on some of the often-asked questions we hear from both purchasers and public sector contractors faced with ensuring accessibility during the technology purchasing process. Why Accessibility Matters Josh and Lauren, who have been blind their entire lives, recount their experiences on how living with disabilities influences their everyday lives. They also discuss the significance of web and app[…]
Online Accessibility Legal News Recap (2019)
This post adapted from the article, “Top Ten Digital Accessibility Legal Stories of 2019,” originally published in the January 2020 issue of Mealey’s Litigation Report: Cyber Tech & E-Commerce. Mealey’s is a subscription-based information provider and a division of LexisNexis. Copyright © 2020 by Sean McElaney. Any commentary or opinions do not reflect the opinions of Microassist or LexisNexis, Mealey’s. Although final numbers are still unknown, 2019 continued the upward trend of recent[…]
Prioritizing Accountability and Accessibility for Aviation Consumers Act Introduced In Senate
Accessibility in the News — 2/24/2023. U.S. Senators Tammy Duckworth and Deb Fischer have introduced bipartisan legislation called the Prioritizing Accountability and Accessibility for Aviation Consumers Act of 2023 to improve transparency surrounding disability-related complaints with air travel. The bill would require the U.S. Department of Transportation to publish an annual report that discloses all disability-related complaints made throughout the year, including specifics about how the complaints were resolved. The[…]
Mobile Apps for Public Safety Organizations – Survey of Common Features
The use of mobile devices has grown significantly in the last few years. In a recent Pew Research report, 46% of respondents said they could not live without their smartphone; earlier research had 44% of respondents reporting that they sleep with their phones. Google has extensively studied mobile search and app use and has coined a new term: “micro-moments.” These micro-moments are defined as “the I want-to-know moments, I want-to-go[…]
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