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Artificial Intelligence

AI in Government: Responsible Use and Risk Awareness

Course Length

Approximately 1 hour (online) - Launching in September

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Target Audience

The course is designed for non-technical staff and does not require prior AI knowledge.

Learning Outcomes / Objectives

By the end of this course, participants will be able to:

  1. Define AI in simple, non-technical terms
  2. Identify AI use cases relevant to government tasks
  3. Explain limitations and risks of AI, including bias and misinformation
  4. Recognize best practices for ethical, secure, and privacy-conscious AI use
  5. Understand their responsibility to use AI tools with human oversight
  6. Apply agency-specific guidelines, if applicable

Register for Class


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Topic List

Module 1: What is AI and Why It Matters

  • Introduction to AI and key terminology
  • Examples of AI in the public sector
  • Quick concept check

Module 2: Legal and Ethical Foundations

  • Overview of legal requirements
  • Key restrictions (e.g., social scoring, automated decision-making)
  • Related Texas and federal AI laws and executive guidance
  • Interactive scenario: legal or not?

Module 3: Risk Management and Responsible Use

  • Common risks: hallucinations, bias, data privacy
  • Reviewing AI-generated content with critical thinking
  • Agency accountability and documentation
  • Custom content: link to internal agency policies

Module 4: Applying AI in Your Role

  • Everyday examples: communications, research, analysis
  • Activity: evaluate an AI-generated response
  • Reference list of approved tools

Wrap-up and Certification

  • Final review and knowledge check

Certificate of completion

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Microassist

Founded in 1988, Microassist is a leader in accessibility, training development and delivery, and software development. We serve clients nationwide across corporate, government, and higher education sectors. As a Minority-Owned Business Enterprise (MBE) and Historically Underutilized Business (HUB), we bring decades of expertise to every partnership, with contracts including GSA and multiple State of Texas DIR contracts.

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  • Accessibility Services
    • Accessibility Audits
    • VPAT Assessment Services
    • Accessibility Remediation Services
    • Accessible Document Remediation Services Including PDF Remediation Services
      • Document Remediation Buyer’s Guide
    • Accessible Website and Application Development
    • Accessible Digital Learning
    • Compliance for Digital Learning
    • Accessibility Training
    • Accessibility in the News
    • VPAT Buyers Guide
  • Custom E-Learning
    • Accessible E-Learning
    • Managed Learning Services: Training Support for Business
    • Training Staffing Solutions
    • Learning Management Systems
    • Learning Translation and Localization
    • Examples of Our Work
    • The Learning Dispatch (Blog)
  • Classes
    • Course List
    • Course Schedule
    • Classroom Rental
    • Classes FAQ
  • Public Safety Solutions
    • Sex Offender State Registry (SOR) Solution
    • RTL Connect: Modernizing State Data Repositories, Licensing, and Registrations
  • About
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    • Newsletter Subscriptions
    • Career Opportunities
    • News and Media
    • Blogs
    • Team