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Case Study: Partnership Delivers Technical Training to 400 New Employees

Client: Temple College
Industry:  Information Technology
Project Dates: August 2012 through October 2013
Website: http://templejc.edu/

Background

In 2012, CGI Group Inc. opened offices in Belton, Texas, that would provide 400 new jobs to the Bell County area and have a significant economic impact on the community. When fully staffed, the new facility would make CGI the largest private employer in that area.

The Issue

Though many of the new hires were recent college graduates, CGI understood the need to provide focused training to better equip new hires for their careers. CGI contacted Temple College about providing training classes for their employees via the Skills Development Fund provided by the Texas Workforce Commission. Temple College soon realized they did not have in-house instructors capable of teaching all of the courses requested by CGI, many of which were technical courses.

The Solution

Temple College contacted Microassist, Inc., an Austin-based company that has provided training solutions for government, private, and non-profit organizations for two decades.

Microassist partnered with Temple College to provided training classes for CGI employees from August 2012 through October 2013 at the Belton campus. During that time, Microassist provided courseware and instructors for classes such as Service-Oriented Architecture, Agile Essentials, Java J2EE using WebLogic, Open Web Application Security Project (OWASP), and Web Design Development.

Instructors customized class content and activities based on what the students needed, providing them with instruction that directly impacted their new jobs at CGI, the projects at hand, and future goals.

The Results

Client benefited from having a workforce that became capable and confident in their technology skills through the hands-on training provided by Microassist. These training classes were also important for the city of Belton as it allowed local residents to improve their skills and join a large, well-respected organization.

For More Information

For more than 25 years, Microassist has provided broad-­spectrum learning services for enterprise and government clients seeking to share important knowledge and skills with their employees, constituents, and customers. Microassist gladly partners with colleges, in-house training teams, professional development groups, and other training providers to provide workforce development.

Our Client

Temple College
"The instructor was incredibly knowledgeable and responsive. He catered the training material to what we really needed to know.

He is one of the best instructors I have had. I would recommend him in the future."
CGI Employee
Training Evaluation
"The instructor was very informative and capable of adjusting to our needs as we went."
CGI Employee
Training Evaluation
"The instructor was very knowledgeable and communicated the material in a way that was understandable.

I learned a great deal today, thank you."
CGI Employee
Training Evaluation

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    As one of Central Texas’s most experienced software education centers, a primary training vendor for the State of Texas, and a Microsoft Certified Solution Partner, Microassist has successfully worked with clients in fields ranging from advertising, real estate, law and politics to state and government agencies.

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