Microassist

Policy Accelerator with AI Assist

Streamlining Policy and Procedures

The Challenge Public Entities Face

Public entities operate under a complex web of federal and state requirements, including Title II of the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and state-level policies such as the Texas Administrative Code 213. While these rules mandate accessibility, the path to compliance often varies between organizations and even within departments.

Procurement challenges include:

  • Varying policies and procedures despite common legal requirements.
  • Roles and responsibilities that shift based on purchase dollar thresholds.
  • The need to evaluate credible evidence of accessibility, such as Accessibility Conformance Reports (ACRs) based on Voluntary Product Accessibility Templates (VPATs).
  • Acquisitions are frequently composed of multi-product solutions that include web-based applications and Android and iOS apps, among others.
  • New ADA Title II obligations, including senior-level signoff for Fundamental Alteration and Undue Financial and Administrative Burden decisions.

Traditional manual processes make it difficult to consistently capture evidence, enforce compliance steps, and equip staff with the necessary expertise to evaluate accessibility claims. The result: inconsistent procurement practices, compliance risks, and costly delays.

The Solution: Policy Accelerator™

Developed by Microassist, an Austin-based company with over 25 years of expertise in accessibility, training, and application development, Policy Accelerator is a configurable software solution designed to help public entities purchase, build, and maintain ICT responsibly and efficiently.

With Policy Accelerator, your organization can:

Standardize and Enforce Procurement Policies

  • Encode your unique policies into dynamic profiles (Examples include under $10,000, $10,000–$50,000, and over $50,000).
  • Ensure each profile accurately reflects the required steps, such as task acknowledgments, document uploads, or multi-party reviews.
  • Automatically enforce Title II obligations, including Fundamental Alteration and Undue Burden sign-offs at the appropriate leadership level.

Capture and Evaluate Credible Evidence

  • Collect and organize three levels of credible evidence—Contract (e.g., Terms and Conditions), Product (e.g., VPAT-based ACR), and Service (e.g., vendor policy surveys).
  • Store commonly used documents for easy re-use across procurements.
  • Manage complex purchases with multiple product components.

AI-Augmented Accessibility Review

The ACR Evaluator within Policy Accelerator leverages AI to support staff who may lack deep accessibility expertise. It provides:

  • An overall recommendation based on submitted evidence.
  • Summaries of accessibility findings in plain language for requesters.
  • Detailed reviews of exceptions under Title II, including minor impact, conforming alternate versions, undue burden, and fundamental alteration.
  • Draft clarifying questions to vendors to reduce back-and-forth time.
  • A preliminary corrective action plan aligned with organizational policy.

Track and Report Procurement Events

  • Monitor purchases across thresholds, including credit card and departmental acquisitions.
  • Capture justifications, approvals, and supporting evidence in one system of record.
  • Build audit-ready reports that demonstrate compliance with federal and state law.

Why Policy Accelerator?

Credibility and Experience: Microassist has supported government and enterprise clients for decades with enterprise-level solutions that include accessible training, auditing, and accessibility consulting.

Efficiency and Consistency: Automate the enforcement of your organization’s complex policies while reducing reliance on ad hoc staff knowledge.

Collaboration Built-In: Multiple reviewers can contribute to evaluations, ensuring both subject matter experts and procurement officials are aligned.

AI-Powered Insight: Staff gain accessible, structured interpretations of ACRs and procurement exceptions, enhancing both the speed and quality of their decisions.

Future-Ready Compliance: Stay ahead of evolving Title II and Section 508 requirements by integrating flexible policies into a single, comprehensive platform.

Take the Next Step

Policy Accelerator transforms accessibility compliance from a burden into a streamlined, auditable process. With it, your team can purchase, build, and maintain technology solutions in alignment with internal policies and procedures, while saving time and resources.

Contact Microassist today to see how Policy Accelerator can strengthen your procurement program.