Microassist

DBITS for DIR Eligible Customers

D.I.R. logoTexas Department of Information Resources (DIR) contract DIR-CPO-5935, Deliverables-Based Information Technology Services for:

  • Application Development, Maintenance & Support, & Technology Transformation
  • IT Assessments & Planning, IV&V, and Procurement Advisory

Microassist, Inc., Vendor ID: 1742768479400
Microassist, Inc. certified Texas HUB: #56092
We’ve listed related NIGP Commodity Codes at the end of this page.

About this DBITS Contract

For over 35 years, State of Texas agencies, local government organizations, and universities have turned to Microassist for mission-critical systems that are secure, compliant, reliable, accessible, and built to last. Our DBITS offerings under DIR contract #DIR-CPO-5935 accelerate modernization, reduce risk, and keep mission-critical services performing at their best.

What Products and Services Can You Purchase through This DIR Contract?

Application Development, Maintenance & Support, & Technology Transformation

Microassist helps Texas agencies create, upgrade, and support the systems that power essential public services. We deliver solutions that are fast, secure, accessible, and built for long-term success. With Microassist, agencies get technology that performs when it matters most.

  • Build What’s Next
    Custom web and enterprise apps built for government scale that are secure, WCAG/508-compliant, PCI/CJIS-ready, and architected for long-term success.
  • Modernize What Exists
    Migrate legacy systems, upgrade platforms, strengthen security, and redesign architectures with minimal disruption and maximum ROI.
  • Keep Mission-Critical Systems Running
    Continuous support, enhancements, monitoring, and troubleshooting for high-volume, high-visibility state systems.
  • Transform with Confidence
    From assessments and business cases to requirements, proof-of-concepts, integrations, deployment, training, and delivery, we guide agencies through the full transformation lifecycle.

IT Assessments & Planning, IV&V, and Procurement Advisory

Microassist helps Texas agencies plan smarter, validate independently, and procure technology that is secure, compliant, and accessible. With deep public-sector experience, we align IT initiatives with agency missions while ensuring compliance with state and federal standards, including Section 508, WCAG 2.1, TAC 206/213, and key security requirements.

  • IT Assessments & Strategic Planning
    We deliver clear, actionable roadmaps that help agencies modernize, optimize, and prepare for future technology needs. Our assessments cover enterprise architecture, digital service delivery, staff capabilities, and long-term accessibility requirements, ensuring every technology decision supports inclusive, scalable, and sustainable service delivery.
  • Independent Verification & Validation (IV&V)
    Microassist provides unbiased oversight across the software development lifecycle to reduce risk and ensure solutions meet technical, security, accessibility, and business requirements. We review documentation, evaluate system conformance, conduct usability and accessibility testing, and provide independent recommendations before deployment.
  • Accessibility-Focused Procurement Advisory
    As Texas’s leading VPAT® and accessibility evaluation provider, we help agencies confidently select inclusive technology. Services include policy review, VPAT®/ACR validation, vendor engagement, supplemental audit analysis, and custom accessibility questionnaires, all designed to reduce procurement risk and ensure accurate accessibility claims.
  • Policy Development, Training & Remediation
    We develop ICT accessibility policies, deliver targeted training for procurement and IT teams, and provide document remediation for PDFs, Word files, and web content. These services strengthen internal capability, support long-term compliance, and ensure digital information is fully accessible to all users.

How to Order Microassist’s DBITS Services

Contact Microassist at [email protected] to review your specifications, place an order, or obtain more information, or follow the steps below:

  1. Email a description of requirements to Donald Twining at [email protected].
  2. Review the DIR Statement of Work (SOW) Process. 
  3. Generate a purchase order, made payable to Microassist, Inc.
    NOTE: Please reference Microassist’s contract #DIR-CPO-5935 on your purchase order.
  4. Email POs to Microassist at [email protected].
  5. Microassist will process the order and invoice your agency.

Additional ordering information may be found on DIR’s website.

Microassist, Inc., Vendor ID: 1742768479400
Microassist, Inc. Certified Texas HUB #: 56092

NOTE: Microassist also holds DIR contracts for Accessibility Services (DIR-CPO-5118), Government Training Services (DIR-CPO-5046), Web Development and Managed Services (DIR-CPO-5194), and IT Staffing Services (DIR-CPO-5621).

Contract Information

Please visit the links below for more information about our DBITS contract:

Contract DIR-CPO-5935
Appendix A, Standard Terms and Conditions
Appendix B, HUB Subcontracting Plan
Appendix C, Awarded Categories

For more information on DIR’s contracts program, visit DIR’s Cooperative Contracts page.

Contact Information

Microassist Contact
Donald Twining
Microassist, Inc.
8500 Shoal Creek Blvd., Suite 4-220
Austin, Texas 78757
Phone: (512) 794-8440
Email: [email protected]

DIR Contact
James Devine
Department of Information Resources
300 W. 15th Street, Suite 1300
Austin, Texas 78701
Phone: (512) 475-4639
Email: [email protected]

Warranty Information

Any warranty related to the services will be governed by the contract DIR-CPO-5935 and any additional terms negotiated in the Customer’s statement of work.

NIGP Commodity Codes

  • 920-26 – Desktop Publishing Services
  • 920-27 – Ecommerce Software Development Services
  • 915-96 – Web Page Design, Management and Maintenance Services
  • 920-37 – Networking Services, Including Installation, Security, and Maintenance
  • 920-03 – Application Service Provider (ASP), Web Based Hosted
  • 920-40 – Programming Services, Computer, Including Mobile Device Applications
  • 920-07 – Applications Software for Microcomputer Systems: Business, Mathematical and Statistical, Medical, Scientific, etc.
  • 920-14 – Applications Software, Mainframes and Servers
  • 920-15 – Assessment and Profiling Services of Software
  • 920-45 – Software Maintenance and Support Services
  • 920-46 – Software Updating and Upgrading Services
  • 920-47 – Support Services, Computer, Includes Computer Warranties
  • 920-49 – Systems and Executive Software, Mainframe and Servers
  • 920-22 – Data Preparation and Processing Services, Including Bates Coding
  • 920-56 – Systems and Executive Software, Microcomputer
  • 920-24 – Data Conversion Services
  • 920-64 – System Implementation and Engineering Services
  • 920-65 – System Requirements Quality Assurance Review
  • 920-91 – Training, Computer Based, Software Supported
  • 924-40 – Instructor-led, Classroom Training, Technical
  • 958-77 – Project Management Services
  • 920-66 – System, Network, Database, DBA Administration Services
  • 920-75 – Technical Writing and Documentation, IT Services
  • 920-76 – Testing of Systems Infrastructure, Components or Software, IT Services