MicroAssist Training Frequently Asked Questions
Q: What is MicroAssist's service guarantee?
A: MicroAssist offers an unconditional "no questions asked" guarantee which allows students to retake any application course for three months following the completion of any applications class or a 100% reimbursement.
Q: What are MicroAssist instructors' qualifications?
A: MicroAssist instructors are the most highly trained and qualified professionals in the training business. They have proven themselves effective with a consistently high approval rating from their students. MicroAssist’s instructors go through rigorous pre-employment screening, testing, and certification by MicroAssist. Our instructors not only prove themselves in the class room, but gain practical knowledge through consulting assignments.
Q: What type of courseware materials does MicroAssist use?
A: MicroAssist uses Element K application training manuals for most of our application classes.
Q: Can MicroAssist do training at my site?
A: Yes! MicroAssist's training team can travel to your site.
Q: Does MicroAssist customize training?
A: Yes, MicroAssist uses Element K's CD-ROM based Custom Classroom Library for its application training material. The Custom Classroom Library allows us to pick individual lessons from any Element K Manual and build a custom manual to meet your specific needs.
Q: What are the class times?
A: All regular scheduled classes are from 8:30 AM to 4:30 PM.
Q: What is MicroAssist's cancellation policy?
A: All cancellations must be received four working days prior to class start date. Late cancellations will be subject to a full fee charge. Qualified substitutions are permissible with notice to MicroAssist.
Classes are subject to rescheduling or cancellation due to low enrollment.
