Completing a Massive Form

Completing a Massive Form

What do you do when your audience needs to learn how to fill out a massive and sometimes complicated form? Using a simulation is probably the best option, but what if time and/or funds don’t permit that approach? In a course for the Health and Human Services Commission (HHSC), we provide step-by-step instructions, a calculation tool, screen captures, and most importantly – a checklist. This is the fourth in a series of five lessons.