• Skip to primary navigation
  • Skip to main content
Texas DIR Contracts
Contact Us:       [email protected]       (512) 794-8440

Microassist

  • Accessibility Services
    • Accessibility Audits
    • Independent VPAT Audit and Testing Services for ICT Vendors
    • Accessibility Remediation Services
    • Document and PDF Remediation Services
      • Document Remediation Buyer’s Guide
    • Accessible Website and Application Development
    • Accessible Digital Learning
    • Compliance for Digital Learning
    • Accessibility Training
    • Accessibility in the News
    • Policy Accelerator with AI Assist
    • VPAT Buyers Guide
  • Custom E-Learning
    • Accessible eLearning Development
    • Managed Learning Services
    • Training Staff Augmentation
    • Learning Management Systems
    • Learning Translation and Localization
    • The Learning Dispatch (Blog)
  • Classes
    • Course List
    • Course Schedule
    • Classroom Rental
    • Classes FAQ
  • Public Safety Solutions
    • Sex Offender State Registry (SOR) Solution
    • RTL Connect: Modernizing State Data Repositories, Licensing, and Registrations
  • About
    • Government Solutions
    • Newsletter Subscriptions
    • Career Opportunities
    • News and Media
    • Blogs
    • Team
  • Open Search Field

Privacy Statement (US)

1. Purpose and categories of data

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 Contact – Through phone, mail, email and/or webforms

The following categories of data are collected

  • A first and last name
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address

Retention period

We determine the retention period according to fixed objective criteria: We retain contact and lead inquiry information while the inquiry is active, during ordinary sales or support follow-up, and for a reasonable business record period after the last meaningful interaction. If the inquiry becomes a customer, vendor, project, contract, transaction, or support record, we retain the information according to the applicable business, contract, accounting, legal, security, or compliance retention period. Inactive lead records may be archived or deleted according to our internal retention procedures, unless a longer retention period is required or permitted for legitimate business or legal reasons.

1.2 Newsletters

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

Retention period

We determine the retention period according to fixed objective criteria: We retain newsletter subscription information while the person remains subscribed or until consent is withdrawn. If a person unsubscribes or objects to receiving marketing communications, we retain only the information necessary to honor that request, maintain suppression records, prevent future unwanted communications, and comply with legal or compliance obligations. We may remove inactive or outdated subscriber records according to our internal retention procedures.

1.3 To support services or products that a customer wants to buy or has purchased

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data

Retention period

We determine the retention period according to fixed objective criteria: We retain customer, prospect, service, support, and product inquiry information while the request, service relationship, project, transaction, or customer relationship is active, and for a reasonable business record period afterward. If the information relates to a contract, project, invoice, transaction, support matter, legal obligation, security matter, or compliance requirement, we retain it according to the applicable business, contract, accounting, legal, security, or compliance retention period.

1.4 Compiling and analyzing statistics for website improvement.

The following categories of data are collected

  • Account name or alias
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data

Retention period

We determine the retention period according to fixed objective criteria: We retain analytics and website statistics data for as long as needed to measure website performance, understand how visitors use the website, improve website content and usability, evaluate marketing effectiveness, maintain security, and comply with applicable legal or business requirements. Retention periods may vary depending on the analytics, advertising, consent, or security tool used. Where available, we use the retention controls provided by those tools.

1.5 To sell or share data with a third party

The following categories of data are collected

  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data

Retention period

We determine the retention period according to fixed objective criteria: We retain advertising, analytics, conversion, and website interaction information for as long as needed to measure website traffic, evaluate marketing effectiveness, manage advertising preferences, honor consent and opt-out choices, and comply with applicable legal, security, or business requirements. Retention periods may vary depending on the third-party analytics, advertising, consent, or security tool used. Where available, we use the retention controls provided by those tools.

1.6 To be able to comply with legal obligations

The following categories of data are collected

  • A first and last name
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

Retention period

We determine the retention period according to fixed objective criteria: We retain personal data used for legal, tax, accounting, contract, consent, security, compliance, and dispute-resolution purposes for the period required or permitted by applicable law, regulation, contract, audit requirement, or legitimate business need. Retention periods may vary depending on the type of record and the purpose for which it is maintained.

Footer

Microassist

Microassist helps organizations build accessible digital experiences and train their teams. Austin-based since 1988. Minority-owned. GSA and Texas DIR contract holder.

Services

Accessibility Audit Services

VPAT Evaluation Services

Accessibility Remediation

Accessibility Training

Custom eLearning Development

Professional Training Courses

Resources & Updates

Accessibility in the News

Disability Awareness Calendar

Subscribe to Newsletters

Contact Us

Microassist, Inc.
8500 Shoal Creek
Building 4, Suite 220

Austin, Texas 78757

Tel: (512) 794-8440

Email: [email protected]

Back to Top
Copyright 2026 Microassist. All Rights Reserved.
  • Privacy
  • Accessibility Statement
  • Site Map
  • Contact Us
International Association of Accessibility Professionals (IAAP) Member
Facebook Twitter LinkedIn YouTube
  • Accessibility Services
    • Accessibility Audits
    • Independent VPAT Audit and Testing Services for ICT Vendors
    • Accessibility Remediation Services
    • Document and PDF Remediation Services
      • Document Remediation Buyer’s Guide
    • Accessible Website and Application Development
    • Accessible Digital Learning
    • Compliance for Digital Learning
    • Accessibility Training
    • Accessibility in the News
    • Policy Accelerator with AI Assist
    • VPAT Buyers Guide
  • Custom E-Learning
    • Accessible eLearning Development
    • Managed Learning Services
    • Training Staff Augmentation
    • Learning Management Systems
    • Learning Translation and Localization
    • The Learning Dispatch (Blog)
  • Classes
    • Course List
    • Course Schedule
    • Classroom Rental
    • Classes FAQ
  • Public Safety Solutions
    • Sex Offender State Registry (SOR) Solution
    • RTL Connect: Modernizing State Data Repositories, Licensing, and Registrations
  • About
    • Government Solutions
    • Newsletter Subscriptions
    • Career Opportunities
    • News and Media
    • Blogs
    • Team
Manage Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
  • Manage options
  • Manage services
  • Manage {vendor_count} vendors
  • Read more about these purposes
View preferences
  • {title}
  • {title}
  • {title}
Manage Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
  • Manage options
  • Manage services
  • Manage {vendor_count} vendors
  • Read more about these purposes
View preferences
  • {title}
  • {title}
  • {title}