IT Staffing Services (ITSAC)
Microassist is an approved vendor under the Texas DIR IT Staff Augmentation Contract (ITSAC), DIR-CPO-5621, under the Department of Information Resources Cooperative Contracts Program.
We deliver hourly customized staffing solutions for your agency, whether you require experienced long-term or short-term developers, artificial intelligence engineers, data analysts, cloud solutions architects, instructional designers and trainers, project managers, web administrators, or cybersecurity experts.
Microassist has been a trusted service provider to State of Texas agencies and institutions of higher education for over 30 years, and we are a certified Texas HUB.
Services and Associated Pricing
Microassist offers the following labor categories under this contract:
- Applications/Software Development
- Data/Database Administration
- Information Technology (IT) Contracting and Procurement
- Information Technology (IT) Marketing
- Information Technology Services Management (ITSM Operations)
- Networking/Telecommunications
- Project Management
- Quality Assurance (QA) and Testing
- Security
- Technical Services, Help Desk and Operations
- Web Development
Pricing
Applications/Software Development
| Position Title | Level 1 Intern | Level 2 Intern | Level 3 Intern | Level 1 | Level 2 | Level 3 | Specialist |
| Applications Architect | $34.54 | $51.80 | $69.07 | $86.34 | $108.68 | $149.51 | |
| Artificial Intelligence/ Machine Learning Engineer | $38.46 | $57.70 | $76.93 | $96.16 | $117.47 | $142.12 | |
| Business Analyst | $34.31 | $51.47 | $68.62 | $85.78 | $98.21 | $127.59 | |
| Cloud Solutions Architect | $46.47 | $69.71 | $92.94 | $116.18 | $137.36 | $185.43 | |
| Developer/Programmer Analyst | $20.40 | $30.60 | $40.80 | $63.50 | $79.00 | $104.50 | |
| DevOps Engineer | $36.98 | $55.47 | $73.95 | $92.44 | $121.86 | $166.85 | |
| Digital Product Manager | $40.62 | $60.93 | $81.24 | $101.54 | $137.07 | $193.94 | |
| Enterprise Architect | $36.56 | $54.84 | $73.13 | $91.41 | $116.79 | $151.54 | |
| Enterprise Resource Planning (ERP) Business Analyst | $25.35 | $38.03 | $50.70 | $89.20 | $102.50 | $120.80 | |
| ERP Developer | $29.26 | $43.88 | $58.51 | $73.14 | $114.79 | $167.84 | |
| Mobile Applications Developer | $36.56 | $54.84 | $73.13 | $91.41 | $115.80 | $152.32 | |
| Software Developer | $42.03 | $63.05 | $84.07 | $105.08 | $131.12 | $144.24 | |
| Software Engineer | $28.85 | $43.27 | $57.70 | $72.12 | $101.57 | $147.35 | |
| Systems Analyst | $39.28 | $58.92 | $78.57 | $98.21 | $119.20 | $144.24 | |
| Technical Writer | $18.69 | $28.03 | $37.37 | $46.72 | $73.94 | $93.79 | |
| Undefined Title |
Data/Database Administration
Position Title | Level 1 Intern | Level 2 Intern | Level 3 Intern | Level 1 | Level 2 | Level 3 | Specialist |
| Business Intelligence Analyst | $23.64 | $35.46 | $47.28 | $59.11 | $85.32 | $121.86 | |
| Data Analyst/Report Writer | $21.95 | $32.92 | $43.89 | $54.87 | $90.63 | $147.25 | |
| Data Modeler | $28.01 | $42.01 | $56.01 | $70.01 | $110.71 | $152.32 | |
| Data Scientist (Big Data Engineer) | $34.92 | $52.38 | $69.84 | $87.30 | $112.00 | $142.24 | |
| Database Administrator | $39.28 | $ 58.92 | $78.57 | $98.21 | $119.20 | $144.24 | |
| Database Architect | $57.69 | $86.54 | $115.39 | $144.24 | $160.00 | $179.60 | |
| Undefined Title |
Web Development
| Position Title | Level 1 Intern | Level 2 Intern | Level 3 Intern | Level 1 | Level 2 | Level 3 | Specialist |
| Front-End Web Developer/Web Designer | $17.16 | $25.74 | $34.32 | $42.89 | $70.00 | $117.43 | |
| Senior Web Developer | $31.91 | $47.87 | $63.82 | $79.78 | $103.04 | $127.40 | |
| Web Administrator | $34.31 | $51.47 | $68.62 | $85.78 | $98.21 | $119.20 | |
| Web Developer | $20.36 | $30.55 | $40.73 | $50.91 | $85.00 | $123.38 | |
| Undefined Title |
Quality Assurance (QA) and Testing
| Position Title | Level 1 Intern | Level 2 Intern | Level 3 Intern | Level 1 | Level 2 | Level 3 | Specialist |
| QA Associate/Analyst | $19.59 | $29.38 | $39.17 | $48.96 | $59.73 | $75.48 | |
| QA Engineer Automated | $24.03 | $36.05 | $48.06 | $60.08 | $77.68 | $92.17 | |
| QA/Test Manager | $29.61 | $44.42 | $59.23 | $74.03 | $116.31 | $144.95 | |
| Undefined Title |
Networking/Telecommunications
| Position Title | Level 1 Intern | Level 2 Intern | Level 3 Intern | Level 1 | Level 2 | Level 3 | Specialist |
| Network Administrator | $34.31 | $51.47 | $68.62 | $85.78 | $98.21 | $119.20 | |
| Network Engineer | $23.40 | $35.10 | $46.80 | $58.50 | $86.36 | $127.59 | |
| Network Operations Center (NOC) Technician | $16.68 | $25.02 | $33.36 | $41.70 | $65.09 | $96.52 | |
| Telecommunications Manager | $29.27 | $43.90 | $58.53 | $73.16 | $90.00 | $122.86 | |
| Telecommunications Technician | $29.97 | $44.95 | $59.94 | $74.92 | $85.78 | $98.21 | |
| Wireless Network Engineer | $21.12 | $31.68 | $42.24 | $52.80 | $82.24 | $145.20 | |
| Undefined Title |
Security
| Position Title | Level 1 Intern | Level 2 Intern | Level 3 Intern | Level 1 | Level 2 | Level 3 | Specialist |
| Data Security Analyst | $36.71 | $55.07 | $73.43 | $91.78 | $105.08 | $131.12 | |
| Information Security Manager | $41.89 | $62.83 | $83.78 | $104.72 | $139.62 | $174.53 | |
| IT Auditor | $36.71 | $55.07 | $73.43 | $91.78 | $105.08 | $131.12 | |
| Network Security Analyst | $42.03 | $63.05 | $84.07 | $105.08 | $131.12 | $158.66 | |
| Network Security Engineer | $26.45 | $39.67 | $52.90 | $66.12 | $105.66 | $123.91 | |
| Security Administrator | $20.87 | $31.31 | $41.75 | $52.19 | $85.03 | $122.69 | |
| Undefined Title |
Project Management
| Postion Title | Level 1 Intern | Level 2 Intern | Level 3 Intern | Level 1 | Level 2 | Level 3 | Specialist |
| Agile Coach | $30.50 | $45.76 | $61.01 | $76.26 | $121.88 | $167.65 | |
| Agile Scrum Master | $27.31 | $40.97 | $54.62 | $68.28 | $109.68 | $154.39 | |
| Program Manager | $41.04 | $61.56 | $82.08 | $102.60 | $120.87 | $163.55 | |
| Project Lead | $35.35 | $53.03 | $70.71 | $88.39 | $125.96 | $169.09 | |
| Project Manager | $39.28 | $58.92 | $78.57 | $98.21 | $119.20 | $144.24 | |
| Undefined Title |
Technical Services, Help Desk and Operations
| Position Title | Level 1 Intern | Level 2 Intern | Level 3 Intern | Level 1 | Level 2 | Level 3 | Specialist |
| Business Continuity Analyst | $42.03 | $63.05 | $84.07 | $105.08 | $112.00 | $119.20 | |
| Help Desk | $14.83 | $22.25 | $29.66 | $37.08 | $52.55 | $65.75 | |
| Instructor Trainer | $23.33 | $34.99 | $46.66 | $58.32 | $73.18 | $91.75 | |
| Product Support Analyst | $18.45 | $27.67 | $36.90 | $46.12 | $70.00 | $101.93 | |
| Site Reliability Engineer | $30.00 | $45.00 | $60.00 | $75.00 | $85.62 | $95.06 | |
| Support Technician | $15.83 | $23.74 | $31.65 | $39.56 | $58.00 | $82.52 | |
| Undefined Title |
Information Technology Services Management (ITSM Operations)
| Position Title | Level 1 Intern | Level 2 Intern | Level 3 Intern | Level 1 | Level 2 | Level 3 | Specialist |
| Change Management Manager/ Organizational Change Management (OCM) | $24.64 | $36.97 | $49.29 | $61.61 | $100.00 | $144.08 | |
| Process Improvement Manager | $24.35 | $36.53 | $48.70 | $60.88 | $92.82 | $118.55 | |
| Undefined Title |
Information Technology (IT) Marketing
| Position Title | Level 1 Intern | Level 2 Intern | Level 3 Intern | Level 1 | Level 2 | Level 3 | Specialist |
| Communications Coordinator | $15.72 | $23.58 | $31.43 | $39.29 | $45.68 | $61.94 | |
| Customer Relationship Management (CRM) | $19.51 | $29.26 | $39.02 | $48.77 | $64.99 | $98.48 | |
| Digital Marketing Analyst | $18.38 | $27.58 | $36.77 | $45.96 | $56.16 | $72.63 | |
| Web Content Technician/Manager | $17.66 | $26.49 | $35.32 | $44.16 | $85.00 | $133.94 | |
| Undefined Title |
Information Technology (IT) Contracting and Procurement
| Position Title | Level 1 Intern | Level 2 intern | Level 3 Intern | Level 1 | Level 2 | Level 3 | Specialist |
| IT Contract Contracts Administrator/Technician | $22.58 | $33.87 | $45.16 | $56.45 | $64.58 | $73.90 | |
| IT Procurement Technician | $26.18 | $39.26 | $52.35 | $65.44 | $74.92 | $85.78 | |
| IT Contract Manager | $28.01 | $42.01 | $56.02 | $70.02 | $82.24 | $120.83 | |
| Undefined Title |
Why Choose Microassist for Staffing Services?
- Seamless Procurement
Skip the lengthy procurement process. As an approved ITSAC vendor, we simplify your path to securing exceptional IT professionals. - Top-Tier Talent
Our network includes highly qualified IT professionals with expertise in cloud computing, software development, and business intelligence. - Tailored Solutions
Whether you need short-term support or long-term engagements, we provide flexible staffing options that align with your goals. - Proven Expertise
Trusted by government agencies across Texas, we have a track record of delivering impactful solutions that drive success.
How to Order ITSAC Services
Contact Microassist to review your specifications, place an order, or obtain more information, or follow the steps below:
- For services, pricing, and warranty information, email Donald Twining at [email protected].
- Email a description of requirements to Donald Twining at [email protected], including the following details:
- Job Category
- Job Title with Duties Desired
- Start Date
- Desired End Date
- Number of Available Positions
- Total Number of Estimated Hours Needed per Worker
- Work Location (Address or Remote)
- Other details preferred or required.
- Customers will evaluate resumes provided by Microassist and schedule interviews.
- Once customers select candidates, they create a purchase order (PO) with Microassist’s contract #DIR-CPO-5621 and the ITSAC category, title, and desired level.
- Customers email POs to Microassist at [email protected].
- Microassist will process the order and invoice your agency.
Additional ordering information may be found on DIR’s website.
Microassist, Inc., Vendor ID: 1742768479400
Microassist Certified Texas HUB #: 56092
NOTE: Microassist also holds DIR contracts for Accessibility Services (DIR-CPO-5118), Government Training Services (DIR-CPO-5046), and Web Development and Managed Services (DIR-CPO-5194).
ITSAC Contract Information
Please visit the links below for more information about our ITSAC contract:
Contract DIR-CPO-5621
Appendix A, Standard Terms and Conditions
Appendix B, HUB Subcontracting Plan
Appendix C, Pricing Index
Appendix D, Service Agreement
Contact Information
Microassist Contact
Donald Twining
Microassist, Inc.
8500 Shoal Creek Boulevard, Suite 4-220
Austin, Texas 78757
Phone: (512) 794-8440
[email protected]
DIR Contact
James Devine
Department of Information Resources
300 W. 15th Street, Suite 1300
Austin, Texas 78701
Phone: (512) 475-4639
[email protected]
Commodity Codes
| Commodity Item | Commodity Item Description | Commodity Class | Commodity Class Description |
| 69 | Personnel Services, Temporary | 962 | MISCELLANEOUS SERVICES, NO. 2 (NOT OTHERWISE CLASSIFIED) |
| 18 | Cable Construction, Installation and Maintenance, Fiber Optic, Communication, Computer, etc. | 962 | MISCELLANEOUS SERVICES, NO. 2 (NOT OTHERWISE CLASSIFIED) |
| 40 | Instructor-led, Classroom Training, Technical | 924 | EDUCATIONAL AND TRAINING SERVICES |
| 02 | Access Services, Data | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 03 | Application Service Provider (ASP), Web Based Hosted | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 04 | Applications Software, Main Frame Server Systems | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 05 | Application, Infrastructure, Hosting, Data Hosting and Cloud Computing Services, Vendor Hosted and Internally Hosted | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 07 | Applications Software for Microcomputer Systems: Business, Mathematical and Statistical, Medical, Scientific, etc. | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 14 | Applications Software, Mainframes and Servers | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 15 | Assessment and Profiling Services of Software | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 16 | Biometric Authentication System Software Services, Including Maintenance and Repair | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 17 | Electronic Forms Services | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 18 | Computer Aided Design (CAD) Services | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 19 | Computer Digitizing Services | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 20 | Computer Output to Microfilm/Microfiche (COM) Processing Services | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 21 | Data Entry Services | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 22 | Data Preparation and Processing Services, Including Bates Coding | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 23 | Data Recovery Services | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 24 | Data Conversion Services | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 25 | Diskette, CD Rom, DVD, Blu-ray, and Tape Duplicating Services | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 26 | Desktop Publishing Services | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 27 | Ecommerce Software Development Services | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 29 | Facilities Management Services, Computer | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 30 | Image Processing and Conversion Services | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 31 | Installation of Computers, Peripherals, and Related Equipment (Including Software) | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 32 | Intelligent Transportation System (ITS) Software, Including Design, Development, and Maintenance Services | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 33 | Mapping and Geographical Information Systems (GIS) Services, Digitized, Cartography (See 962-52 for Standard Mapping Services) | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 37 | Networking Services, Including Installation, Security, and Maintenance | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 38 | Optical Scanning Services | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 40 | Programming Services, Computer, Including Mobile Device Applications | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 44 | Risk Management for Software Development | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 45 | Software Maintenance and Support Services and Updates and Data Hosting Services | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 46 | Software Updating and Upgrading Services | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 47 | Support Services, Computer, Includes Computer Warranties | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 49 | Systems and Executive Software, Mainframe and Servers | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 56 | Systems and Executive Software, Microcomputer | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 63 | Systems and Executive Software, Mainframe and Servers | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 64 | System Implementation and Engineering Services | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 65 | System Requirements Quality Assurance Review | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 75 | Technical Writing and Documentation, IT Services | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 76 | Testing of Systems Infrastructure, Components or Software, IT Services | 920 | DATA PROCESSING, COMPUTER, PROGRAMMING, AND SOFTWARE SERVICES |
| 96 | Web Page Design, Management and Maintenance Services | 915 | COMMUNICATIONS AND MEDIA RELATED SERVICES |
| 82 | Records Management Services, Including Document Management Services and Technology Integration | 958 | MANAGEMENT AND OPERATION SERVICES |
| 68 | Support Services, Management | 958 | MANAGEMENT AND OPERATION SERVICES |