Campus Technology has an interesting article with Tips for using Chat as an Instructional Tool. Here’s an excerpt:
The main concepts for instructional use are:
- Chat is conversation software and therefore lends itself well to the support of academic exchange;
- Chat is a real-time connection, therefore takes the learning experience outside the classroom but retains the real time connection and, thus, the interactive dynamics of real-time exchange;
- Chat is collaborative and not directive in essence so should be used to promote collaboration and idea sharing;
- Chat is an Internet tool, therefore provides flexibility in scheduling working sessions to suit students’ life challenges and provides direct access, which means students can schedule their own sessions online together without the instructor’s involvement.
It’s well worth a read.