Custom Courseware Development and Instructional Design

Do you need to convert classroom training to customized e-learning? Do you need to provide compliance training for your employees?   Are there critical skill gaps in your workforce? Are your customer service costs escalating rapidly due to lack of customer knowledge about your product?  

MicroAssist's experienced training professionals can work with you to create a custom class or custom online training to help eliminate issues caused by lack of knowledge and training.

Drawing on over 22 years of experience in adult learning and training and a skilled team of instructional designers, MicroAssist has the experience to create effective custom training solutions.  Whether it's a modification of a training program that's already been developed, or the complete authoring of training material from workbooks and paper documents, MicroAssist's curriculum designers can work with your subject matter experts to create classes that meet your requirements.   

MicroAssist’s team includes instructional designers, graphics specialists, and developers who can produce curriculum for a variety of delivery environments, including classroom curriculum, online courseware, and blended solutions.

Customized training can help you achieve your organization's training goals more efficiently. MicroAssist will be glad to customize classes for your organization. To give our customers the training they need, MicroAssist has changed the time, length, and curriculum of classes. We have combined curricula from different classes and, to save time for busy executives, we can provide one-on-one training that focuses on their specific knowledge needs and schedules.

Have a question? Meet Heather Poggi-Mannis, our E-Learning evangelist. Heather has been working in the training industry for 12 years. Her technical background and previous experience includes a BSEE from the University of Texas at Austin, working for Texas Instruments Analog Devices, as well as product manager for a Computer Telephony Integration product line in the early 1990's. In each of these roles she provided outreach and training to both her internal and external clients.

Now Heather is dedicated to helping people find the right E-Learning solution for their organization. She'll take you through every step of the process from technology considerations to content development, all the way through to review, deployment, and hosting.