Courseware Development and Instructional Design

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Listen to an interview with instructional designer Debby Kalk on:

  • What is Instructional Design?
  • When should you use custom curriculum?
  • Teaching Knowledge vs. Teaching Skills
  • Controlling the cost of custom curriculum

Debby Kalk on What is an Instructional Designer

Do you need to convert classroom training to e-learning?  Do you need to train your employees or customers on policies and procedures, or to use proprietary software tools? Are their critical skill gaps in your workforce?  Are your customer service costs escalating rapidly due to lack of customer knowledge about your product?  

MicroAssist's experienced training professionals can work with you to create a custom class or custom online training to help eliminate human resource issues caused by lack of knowledge and training.

Drawing on our experience in adult learning and training management, MicroAssist has the skills and experience to create effective custom training solutions.  Whether it's a modification of a training program that's already been developed, or the complete authoring of training material from workbooks and paper documents, MicroAssist's curriculum designers can work with your subject matter experts to create classes that meet your requirements.   

MicroAssist’s team includes instructional designers, graphics specialists, and developers who can produce courseware for a variety of delivery environments, including classroom curriculum, online courseware, and blended solutions.

Services include:

  • Needs Assessment and Analysis
  • Job Analysis
  • Content Development from Subject Matter Experts (SMEs)
  • Curriculum Design and Training Development
  • Storyboards
  • Audio and Video Scripts
  • Technical Writing and Documentation
  • Training Delivery
  • Evaluation Design

Class Customization

Customized training can help you achieve your organization's training goals more efficiently. MicroAssist will be glad to customize classes for your organization. To give our customers the training they need, MicroAssist has changed the time, length, and curriculum of classes. We have combined curricula from different classes and, to save time for busy executives, we can provide one-on-one training that focuses on their specific knowledge needs and schedules.