Courseware Development Services

Have a question? Meet Heather Poggi-Mannis, our E-Learning evangelist. Heather has been working in the training industry for 12 years. Her technical background and previous experience includes a BSEE from the University of Texas at Austin, working for Texas Instruments Analog Devices, as well as product manager for a Computer Telephony Integration product line in the early 1990s. In each of these roles she provided outreach and training to both her internal and external clients.

Now Heather is dedicated to helping people find the right E-Learning solution for their organization. She'll take you through every step of the process from technology considerations to content development, all the way through to review, deployment, and hosting.

Courseware Development and Instructional Design

Do you need to train your employees on policies and procedures, or to use proprietary software tools? MicroAssist can create custom curricula for your specific requirements. Drawing on our experience in adult learning and training management, MicroAssist has the skills and experience to create effective custom training solutions. MicroAssist’s team includes instructional designers, graphics specialists, and developers who can produce courseware for a variety of delivery environments, including classroom, online, and blended solutions.

Services include:

  • Needs Assessment and Analysis
  • Job Analysis
  • Content Development from Subject Matter Experts (SMEs)
  • Curriculum Design and Training Development
  • Storyboards
  • Audio and Video Scripts
  • Technical Writing and Documentation
  • Training Delivery
  • Evaluation Design

Class Customization

Customized training can help you achieve your organization's training goals more efficiently. MicroAssist will be glad to customize classes for your organization. To give our customers the training they need, MicroAssist has changed the time, length, and curriculum of classes. We have combined curricula from different classes and, to save time for busy executives, we can provide one-on-one training that focuses on their specific knowledge needs and schedules.