Texas Department of Family Protective Services

The Texas Department of Family and Protective Services Adult Protective Services (DFPS) is responsible for investigating abuse, neglect and exploitation of adults who are elderly or have disabilities.  DFPS had a legislative mandate to rapidly create 60 hours of delivery content to train Adult Protective Service staff dispersed across the State.  Furthermore, DFPS needed a learning management system (LMS) to manage course content, student registration, quiz administration and scoring, student logging and tracking as well as integrating streaming video technologies.   Both the LMS and the content had to meet IT standards set by DFPS’ internal IT group and the State of Texas IT group (DIR).  The LMS will eventually expanded to include all DFPS staff.  Read Case Study.